Whether you're a first-time client of chiropractic/physiotherapy or a loyal returning customer, we want you to feel confident that you've made the right choice in choosing Synergy.
After you schedule your first appointment, we'll call your insurance company to verify your benefits and we'll review this information with you before you begin your first visit.
We will promptly file your claim with your insurance company on your behalf so you won't have to worry about having to fill out any other forms.
Synergy accepts the following insurance providers:
*These insurances generally do not require a referral for coverage
Don't see your insurance listed? Simply call Synergy at 943-8200 or email us at [email protected] and we will assist you.
* What is a deductible? A deductible is the initial dollar amount you must pay out-of-pocket each calendar year before an insurance company pays its share. This is usually a flat dollar amount.
* What is Co-Insurance?This is the portion that you (the patient) are responsible for paying [when the Insurance company will pay their portion of the claim/bill]. Your co-insurance is determined by your individual plan benefits. Essentially you and your Health Insurance cooperatively pay the claim bill.
Co-pay fees vary but are typically $50 or more, if there is a maximum dollar amount paid per treatment rather than if they pay a percentage of the treatment bill.
We will let your know what your co-pay will be, depending on your Health Insurance benefits. Payment is due at time of service and you are responsible to settle your bill and pay your balance if for any reason your insurance does not pay their portion.
Questions to determine what your health insurance benefits are and if you can use insurance for Chiropractic or Physiotherapy;
You may call your Health Insurance provider or check your Health Insurance contract to learn more about your own individual plan.
Synergy is a privately owned and operated Health Care clinic and our policies and fees are determined Therein.
* What is an EOB? This is an Explanation Of Benefits, a statement you will receive from your insurance company detailing any medical benefits used. This IS NOT A BILL, just a detailed statement.
* Do I need a referral for my insurance to pay? This depends on your individual plan. Brit Cay, Fidelity, Alico, BAF, CayMed Plus, and Cayman First require a referral, while Aetna do not.
** The above answers are general, and your specific plan may vary. It is your responsibility to fully understand all the details of your particular plan, and we will gladly assist you with this process.
If you have any questions about your insurance billing, please don't hesitate to ask. We would be happy to provide you with a standard fee schedule, created by the Health Insurance Commission Law of the Cayman Islands.
For your visit, please wear comfortable clothing and bring your insurance card, your photo ID, your physician referral and your method of payment.
Contact Synergy today for more info or to Schedule an Appointment